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Living with or actively supporting someone we care about who is using alcohol and/or other drugs is often painful, frustrating, lonely, overwhelming, and unpredictable. When you're young and it's a parent or sibling, it can be really harder to know what to do. But you don't have to deal with it on your own. Our 5-Step youth counselling programme gives you the tools and support you need to cope when a parent, sibling or friend's alcohol or other drug use is impacting you.

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The 5-Step Youth Programme has been designed to support taiohi/young people 16-24 years of age who are dealing with loved ones using alcohol or other drugs. Dealing with parents, siblings and friends whose substance use is negatively impacting you can be particularly hard to handle when you're young and everything feels totally out of your control.

The 5-Step Youth Programme provides taiohi/young people opportunities to reflect on the impact their substance use is having on you, helps you understand what's going on and guides you to develop practical ways of coping and responding to their behaviours.

Experienced and highly trained Accredited Practitioners deliver five 1-hour, one-on-one, educational counselling sessions via Zoom in a kind, empathetic, and culturally inclusive manner. Zoom sessions are accessible, convenient and confidential.


Having a road map for this very challenging journey has been shown by research to genuinely help families and whānau. We regularly hear stories from alcohol and other drug users who tell us that if it wasn’t for the continued support and belief of their family, whānau, and friends, they might not have made it. We also know family/whānau relationships are key to positive youth development.

Thanks to our generous funders and donors, we are thrilled to be able to offer the programme completely free of charge to young people aged 16-24 years old.

Application Form

Please complete the application form below.

Informed Consent

  • Your personal information will be protected, and we will not release any details about your involvement in the programme to a third party unless you authorise us to do so. 

  • All information provided by you is kept confidential as per our Privacy Policy.

  • The only time a Practitioner would need to discuss your information is if there was a serious risk to you or someone else. The Practitioner would speak with you about this first. 

  • You have the right to withdraw your participation from the programme at any time. 

  • If you have a concern and are not satisfied with how it has been addressed, you have the right to contact our office on 03 281 8740.

When is likely to be most suitable?

Thank you, we will contact you soon to organise your 5-Step Programme.


"I don't know how I would have coped over the past few months without this service... I cannot thank you all enough. You are amazing."


"I feel better prepared to cope with the situation with my brother, although I still wish I could help him more, I understand I can only do so much and that my main priority is myself."


"Other family members have done it as well and we have all found it helpful and given us the same language to communicate more effectively."

* Names have been changed to protect privacy.

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