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Living with or actively supporting someone we care about who is using alcohol and/or other drugs is often painful, frustrating, lonely, overwhelming, and unpredictable. But you don't have to deal with it on your own. Our 5-Step counselling programme gives you tools and support so you can stay involved and continue to help your loved one.

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The 5-Step Programme has been designed to support you on what can often be an emotional roller coaster that lasts for years.


There can be chaotic situations and moments of desperation and despair when supporting whānau/family who are using alcohol and/or other drugs. Our 5-Step Programme provides opportunities to reflect on the impact this is having on you and the rest of your family/whānau, and guides you to develop practical strategies to cope and support yourself, such as building coping and resilience, balancing life for your family and whānau, staying involved through chaos, and setting boundaries with love and care. This helps you better support the person you care about who is using alcohol and/or other drugs.

Experienced and highly trained Accredited Practitioners deliver five 1-hour, one-on-one, educational counselling sessions via Zoom in a kind, empathetic, and culturally inclusive manner. Zoom sessions are accessible, convenient and confidential.


Having a road map for this very challenging journey has been shown by research to genuinely help families and whānau. We regularly hear stories from alcohol and other drug users who tell us that if it wasn’t for the continued support and belief of their family, whānau, and friends, they might not have made it.

Family Drug Support covers the majority of the costs associated with delivering the 5-Step Programme, asking only for a small contribution of $210 (or just $95 if you on a low income) for the entire 5-session programme.

If you are not able to cover this just yet, or would like to discuss payment options, please contact us. We will still be able to help. If you are able to cover the contribution now, please complete the form below.

Application Form

Please complete the application form below.

Brief description of your situation: *

Informed Consent

  • Your personal information will be protected, and we will not release any details about your involvement in the programme to a third party unless you authorise us to do so. 

  • All information provided by you is kept confidential as per our Privacy Policy.

  • The only time a Practitioner would need to discuss your information is if there was a serious risk to you or someone else. The Practitioner would speak with you about this first. 

  • You have the right to withdraw your participation from the programme at any time. 

  • If you have a concern and are not satisfied with how it has been addressed, you have the right to contact our office on 03 281 8740.

When is likely to be most suitable?
Contribution amount

We will be in touch soon to organise your 5-Step counselling programme.


“It was very personal and I was not just a number. The person I was involved with truly had empathy and compassion about the situation that my daughter and I are currently in."


"My practitioner was excellent. She was a great communicator - scheduling the sessions, sending resources and conducting follow ups was done with ease. She provided a safe, comfortable and supportive environment for me. I enjoyed our sessions and gained a lot from them."


"I couldn't have asked for a better person to talk thru this programme. Empathetic and caring, great knowledge that helped me from the first session. Felt totally safe and confident to be able to express all the details of what we have been experiencing."

* Names have been changed to protect privacy.

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